For counseling & CANS 3.0 assessments please complete our online referral tool. Completing the referral on our website is the fastest way to get the process started--even if you're not sure we have immediate availability in your area.
We specialize in in-home trauma-informed mental health counseling for children ages 3 and up. We are also able to meet with the child/family wherever is clinically appropriate (i.e. daycare, school, telehealth).
As soon as your request is submitted, we will verify insurance and get to work assigning a local counselor right away! Our Administrative Coordinator will reach out to you to introduce the assigned counselor or discuss options as soon as possible. For any questions on if a referral was received, or to check status of existing referral requests, please email [email protected].
*Anyone on the treatment team can submit the referral (Caregiver, DFPS Caseworker, Placement Agency Case Manager, CASA, Insurance, etc.). Thank you for your referral! We ask that you please coordinate with the rest of the team to avoid duplicate referrals and ensure services are needed.
*If you'd like to work with a specific counselor, please type their name in all caps in the "Treatment Preferences" section on the referral to ensure we assign the correct person! If you miss this step, services will be delayed.
*We are in network with Superior HealthPlan, Traditional Medicaid, Aetna Better Health-Medicaid, Cooks, Parkland, and Traditional Medicare.
This map is searchable and updated as we grow! To search by your address or zip code, please open the map to full screen and select the magnifying glass search option. You can also zoom in and out to explore our current coverage. Even if you don't see coverage in your area, please go ahead and submit a request for counseling and we can go over options!
Several of the most frequently asked questions are answered here to save you valuable time!
Please review our FAQs and don't hesitate to contact us directly for any additional questions or if you'd like to schedule a virtual or in person meeting with us to see how we can best partner with you to help!
If you are currently working with one of our counselors and have questions about treatment goals, session frequency, etc., please contact the counselor directly.
Every time a counselor is assigned, we send a Counseling Referral Confirmation introducing the assigned counselor with all of their contact information. Speaking directly with the counselor is typically the best way to communicate about an ongoing case.
To submit documentation or to request access to notes, please email:
Dwona Orona
Administrative Coordinator
If you still have questions and would like to speak with someone by phone, please call our main office number at 469-966-7734 and someone will get back to you as quickly as possible.
Thank you & We look forward to hearing from you!
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We are committed to your privacy. Do not include confidential or private information regarding your health condition in this form or any other form found on this website. This form is for general questions or messages to the practitioner. |
You may request copies of your counseling records at any time. To request records:
We will acknowledge and process your request as required by Texas state law
"If you believe your rights have been violated or you have concerns about professional conduct, you may email [email protected] and file a complaint with the Texas Behavioral Health Executive Council.
Complaint information:
https://bhec.texas.gov/discipline-and-complaints/
Complaints must be submitted in writing. BHEC reviews all complaints and will notify you regarding next steps
If you have concerns about the professional license of one of our counselors/therapists, you may contact [email protected] or the Texas Behavioral Health Executive Council
The Texas Behavioral Health Executive Council (BHEC) oversees the licensing, regulation, and discipline of Licensed Professional Counselors in Texas.
Texas Behavioral Health Executive Council (BHEC)
Phone: (512) 305-7700
Website: https://bhec.texas.gov/discipline-and-complaints/"
You may contact BHEC to verify a license, report a concern, or request additional information.